We are here to help
Contact VoltRush
For order, product, delivery, or damaged-item support, reach our customer care team. Include your order number so we can help faster.
Last updated: September 15, 2026
Email support
Our support email address is being finalized for launch and will be published on this page. In the meantime, you can reply to your order confirmation email and it will reach our team.
Order and delivery questions
Include your order number and the email address used at checkout. For tracking questions, also include the latest tracking status you can see.
Damaged or faulty arrivals
Contact us within 14 days of delivery with your order number, clear photos or a short video of the issue, and photos of the parcel and shipping label. Eligible claims receive a free replacement or another remedy required by applicable law.